The bulk of my work is made to measure, and / or made to order.  Details on how to order a
piece are below.

I also usually have a small number of items in stock.  These will soon be available on my
forthcoming 'Ready to Buy' page.  






In the first instance you will need to contact us for a quotation and to find out how quickly I
could make your proposed order.  I usually do have a waiting list, the length of which varies
(see below).  Don't wait for me to be 'less busy' - it's not likely to happen (touch wood).


I do not have a set price list for clothing.  This is not to hide astronomical prices.  It is
simply that I do not wish to be limited by the constraints of such a list - most of the clothing
and other items I supply are unique - one-offs, made to order, and to my customers'
specifications.  It would simply be an impossible task to try to list all the possibilities (I did
try once - I failed).  
Moreover, it's excruciatingly limiting to the imagination!


Quotations are valid for one calendar month.  
Once you order the price will not change unless you alter the specification (e.g. by choosing
a more costly fabric, or alter a design to a more labour intensive one, etc).  


The price we quote will not include postage and packing (aka shipping and handling), which
we charge at cost.  If you'd like an estimate of the shipping cost, let us know, and we'll look
it up!  I can ship worldwide.  


Delivery times vary according to the time of year and other factors, so if we quote you a
delivery time of 'X' weeks in January, it might be 'X'+10 weeks (or more) if you choose not
to order till July.  
Although I have been known to fill orders in less than two weeks, a wait of 3 - 12 months is
more likely - but contact us (you never know!)


I don't charge extra for large sizes, or small sizes, or for odd shapes! - (whether you're chest
size is 32" or 68", I will charge you the same price for the same garment).
I have two options when it comes to measuring and sizing.

1.  Standard sized (based on chest / waist size).  

For this I'll need to know your chest size, waist size and height (imperial or metric are both fine - I
understand both!).  For women, that would be bust (not bra) size, waist and height.


2.  Custom made.

Most of my work is custom made.  This is fully bespoke, and made to measure - meaning that I cut
a new pattern for you, appropriate to the period of the garment (be that 13th century or modern day)
- I don't simply alter an existing pattern (that's made to measure in the high street suit sense of the
term - I'm not M&S and I don't want to be!!)

As I'm sure you can imagine, for this, I need quite a few measurements.  If you're in the UK, you
can arrange to visit us for measuring.  If that's not possible, we'll send you a copy of my
measurement form and guide.  (This will be available online in due course, but for the time being,
e-mail).





Once I have your measurements, I will need a (non-refundable*) deposit of 30% of the total order
value (excl. shipping), and I'll book you into my work schedule, allowing for fittings where necessary.
Please note that for museums and other larger organisations a purchase order may take the place of
the deposit.






Customers resident in the UK may make payments by cheque, postal order, banker's draft, bank
transfer, or cash if in person.  (Please do not send cash through the post, as I cannot be held
responsible if it goes missing, and you cannot insure it.)

Overseas customers may pay by either PayPal, international money order, banker's draft or banker's
cheque, bank transfer, or money transfer (please contact us to arrange international payment).  I can
also accept personal cheques.  
I can accept these payments in hard currencies other than Pounds Sterling (£ / GBP), but for orders
of less than 100 GBP, I must make a charge of 1.5% of the payment, to cover bank charges.  (I
waive this fee for orders of more than 100 GBP.)

New customers should note that payment may be required on completion of your garments, rather
than on delivery.  We will let you know in writing that your order has been completed, (and give you
a final payable balance including shipping cost).   All goods will be sent within seven days of the
clearance of payment (unless otherwise arranged in advance).

Please note - as of January 2010, all items will have to be paid for (and cleared) in advance of
despatch, if not covered by a Purchase Order.  This is at the insistence of my bankers, and is
out of my control!

All deliveries are made using Royal Mail Special Delivery for UK customers, or by parcel courier.  
All parcels are now fully insured, and traceable.  Due to bitter experience, I will not send any goods
uninsured, so please don't ask me to.  

Please note that If you are outside the UK your national customs office may impose additional fees.  
We are not responsible for those fees in any way.

NB - orders can only be placed under a client's real name - we regret that we cannot accept orders
placed under a pseudonym.



* Please see full terms and conditions for further details.
Early Medieval Tunic, from an extant example
Data Protection Act 1998

Following an enquiry or order, I will add your details to my mailing list, so that I can let you know when I
update my prices lists etc, or of my occasional special offers / participation in prize draws, etc.  This
information is only sent to customers and previous enquirers (I don't really believe in unsolicited mailings to
individuals, I get too many of them myself).

Under no circumstances would I ever allow any of your details to be passed on from this list to any third party.

However, if you do not wish your details to remain on this list, please inform me by letter or e-mail (see also
'contact us' page), stating that you no longer wish to be on the mailing list.  All your details will be immediately
removed from our list, after we have sent a final message confirming the removal.  (NB - if you do not recieve
the confirmation of removal, please re-send your original e-mail, as it may have gone astray.)
Victorian Corset, from an extant example